Partner privacy
How we handle account and operational data for Stay, Transfer and Contribution partners on Discover Arusha.
What we collect
- Account details: name, email, phone and organisation information you provide at registration or in your profile.
- Stay & Transfer operations: booking and offer data needed to run confirmations, inventory and dispatch inside your workspace.
- Contribution: draft and published listing content, plus verification details used for review.
- Technical logs: sign-in and security events to protect accounts (for example IP-related rate limits).
How we use it
- To authenticate you, open the correct workspace tabs and operate Stay, Transfer or Contribution services you are approved for.
- To review partner applications, contact you about approvals, bookings, offers or submissions, and improve reliability of the portal.
- We do not sell your account details. Guest-facing contact details appear on the public site only when a listing is approved to show them.
Stay · Transfer · Contribution
- Stay: property and room data stay in your partner workspace; guest booking details are shared only as needed to fulfil a stay.
- Transfer: trip, capacity and assignment data are used to match offers and complete transfers you accept.
- Contribution: submission content may be published after review; your private account fields (email, phone, registration) are not shown publicly.
Retention & your choices
- We keep account and operational records while your partnership is active and for a reasonable period afterward for disputes, audits and legal duties.
- You can update profile details in your workspace or ask Discover Arusha to correct inaccurate account data.
- To request account closure or a copy of your account data, contact us via the details on the Contact page.
Related: Terms · Contribution guidelines · Contact